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We are pleased to let you know that COVID-19 Care Assistant is now live.


 


COVID-19 Care Assistant supports our patients who are worried that they might have COVID-19. This service, which is accessible via the web, will be the first port of call for lots of patients. COVID-19 Care Assistant helps people understand if their symptoms are COVID-19 related and based on the likelihood, guides them on what to do next.


 


Patients using the COVID-19 Care Assistant can get access to a symptom checker (24/7) and live chat function (8am-8pm); which gives advice on next steps.


 


The online tool also offers patients a care plan to track their symptoms, and information for the isolation period.


Please click below:


https://www.uhb.nhs.uk/ask

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced).

 
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