Noticeboard

We are pleased to let you know that COVID-19 Care Assistant is now live.


 


COVID-19 Care Assistant supports our patients who are worried that they might have COVID-19. This service, which is accessible via the web, will be the first port of call for lots of patients. COVID-19 Care Assistant helps people understand if their symptoms are COVID-19 related and based on the likelihood, guides them on what to do next.


 


Patients using the COVID-19 Care Assistant can get access to a symptom checker (24/7) and live chat function (8am-8pm); which gives advice on next steps.


 


The online tool also offers patients a care plan to track their symptoms, and information for the isolation period.


Please click below:


https://www.uhb.nhs.uk/ask

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance

Mrs June Locke (Chairperson of the PPG)

Mrs June Locke

PPG Constitution

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 

 

 

 
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